Better emails

Ironically, this HBR post about writing emails that people want to read rambles a bit. But there's some gems in here:

  • Keep it short.
  • Delete unnecessary content such as old message threads.
  • No long paragraphs (my rule of thumb is 6 lines max on a typical screen).
  • No fancy formatting, EXCEPT to
  • Emphasize the important bits!
  • Use pull-quotes (ie put a copy of the important bit in the body of your reply).
  • Less is more.
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