Business Process Analysis

Why CEOs that aim maximise shareholder value ... almost certainly aren't

‘Imagine a [football] coach holding a press conference on Wednesday to announce that he predicts a win by 9 points on Sunday, and that the current spread of 6 points is too low ... While it’s laughable to imagine coaches ... doing [this], CEOs are expected to do both of these things.’ – Roger Martin

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Our expertise in complex systems analysis, combined with a deep understanding of technology and modern, agile management and leadership techniques makes knowquestion uniquely positioned to find strategic solutions to your tough problems. Contact us today.

Running a complex project successfully

A great piece of investigative reporting from Bob Lewis. He discovered the Loch Ness Monster a SAP implementation project that finished ahead of schedule by the Japanese company Daiwa House Industry.

The lessons are entirely relevant to any complex project implementation.

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Our expertise in complex systems analysis, combined with a deep understanding of technology and modern, agile management and leadership techniques makes knowquestion uniquely positioned to find strategic solutions to your tough problems. Contact us today.

The limits of economies of scale

If you are interested in systems thinking but don't read the Vanguard Newsletter penned by John Seddon, you should really start.

Vanguard is a UK-based consultancy that teaches companies how to switch from command and control structures to taking a systems approach to management. Recently I came across a nice summary of one of the key concepts expounded -- the need to aim for efficiency of flow rather than efficiency of scale:

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Our expertise in complex systems analysis, combined with a deep understanding of technology and modern, agile management and leadership techniques makes knowquestion uniquely positioned to find strategic solutions to your tough problems. Contact us today.

The problem solving pattern

With the eruption of another holy war on actKM, this time on the need to focus on networks rather than content, I can't help but feel that people are missing the point.

All of these things are important, but the primary focus always needs to be on how effectively the organisation is solving its primary problem, ie why it exists. I've previously discussed my model for a problem solving pattern:

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Our expertise in complex systems analysis, combined with a deep understanding of technology and modern, agile management and leadership techniques makes knowquestion uniquely positioned to find strategic solutions to your tough problems. Contact us today.

Rethinking collaboration

This is a presentation that I did for the Ark Group seminar "Strategic Email Management" back in March 2007. The presentation deliberately steers away from any mention of specific Web 2.0 applications (eg no Facebook or Twitter). However, I think it's still pretty relevant today as a useful intro on how an organisation can change its mindset around email.

Did you know...

Our expertise in complex systems analysis, combined with a deep understanding of technology and modern, agile management and leadership techniques makes knowquestion uniquely positioned to find strategic solutions to your tough problems. Contact us today.