knowquestion :: Stephen Bounds

UPDATE Nov 2015: If you are interested in an ongoing conversation about Knowledge Management and how to apply it, please check out our newly launched online magazine RealKM!

Also known as: the debate that just won't die. Nick Milton writes:

If, as many people claim, Knowledge Management is "getting the right information to the right people at the right time" then what on earth do they think Information Management is?

Bob Lewis has written an excellent column on the benefits of generalists (as opposed to specialists) for work that involves practices rather than processes. Bob's talking about software development, but the principles he espouses are broadly applicable to the modern enterprise:

Patrick Lambe, responding to a great post by Jed Cawthorne, makes the point that:

This is a presentation that I did for the Ark Group seminar "Strategic Email Management" back in March 2007. The presentation deliberately steers away from any mention of specific Web 2.0 applications (eg no Facebook or Twitter). However, I think it's still pretty relevant today as a useful intro on how an organisation can change its mindset around email.